Language training at the worksite
New American Workforce offers a scalable solution for limited-English-proficient employees looking to hone their communication skills at work and companies looking to up-skill, retain and promote a diverse workforce.
The Need
In the United States, an estimated 1 in 10 working-age adults have limited English skills. Retail, manufacturing, logistics, accommodation and food service sectors employ more than 6 million people, or approximately 43% of all limited English proficient workers. Many of them, while experienced and talented, lack language skills and are given limited responsibilities on the job. This limits their chances at career advancement and upward mobility, and hinders business competitiveness.
The Solution
We partner with businesses to offer industry-contextualized English language training at the worksite.
The training is a blended course consisting of 40% live instruction and 60% online learning accessible on desktop computer, tablet or mobile device.
Our first-of-its-kind curriculum combines best practices in English language learning and worksite competencies to respond to employer operational needs. It serves a growing number of industries such as retail, manufacturing, food service, facilities management, agriculture, ride-sharing, and gaming/casino resorts.
Instruction is delivered by community college partners and the curricula is customized to assist each company to improve individual job performance and bolster operations.
The Impact
After just 12 weeks of English training, here are some key results:
Read more on recent training impact here.
“In the retail industry communicating effectively is the key to success, and these classes have allowed our associates to develop the skills necessary to do that and provide premier customer service.”-Maria Delly, Retail Associate Relations Specialist at Publix, Miami
*If you have any questions or are interested in offering this opportunity to your workforce, contact Ana Negoescu, Assistant Vice President of Business Engagement and Inclusion Programs.